Case Study / 01 Muse by Interaxon 2024

A meditation app, remeasured.

Four months inside InteraXon's product team — refining the dashboard, professionalizing biofeedback, and laying the groundwork for Alpha Peak across an app used by 700,000+ people.

Muse app cover showing redesigned mobile dashboard
Role

UX Design Intern
Interaction · Visual · User Flows · Prototyping

Team

Valentin Randon (PM)
Jenna Coles, Amos Marsters (Senior UXLs)
Francisco Zembrano (GD)

Timeline

4 months
May — August 2024

Disciplines

Research synthesis · Heuristic eval · Visual design · Design system · Usability testing

700K+
Users on mobile & web
45+
Usability sessions led
9+
User interviews synthesized
47
Heuristic issues mapped
F
Working file

Open the Muse working file in Figma

Browse all explorations, components, and final v39 designs in detail.

View in Figma
Highlights

Empowering mindfulness through design.

A snapshot of what shipped: dashboard explorations, refined biofeedback iconography, motion treatments for in-session flows, and a refreshed module identity used across the app and storefront today.

Muse program branding artwork with gradient overlays and human-centric imagery
H1 — Module branding system Brand
H2 — Sample UI components Loop
Inside-program mockup showing redesigned session experience
H3 — Inside-program mockup Session
H4 — Scroll-responsive in-session animation Loop
Negative sentiment timeline from user research
H5 — Sentiment timeline Research
Overview

Designing for the moment before the moment.

Muse makes EEG-based meditation hardware and a companion app that turns brain activity into ambient feedback. I joined for v39 — a release window where research had surfaced clear friction in the dashboard, weak discoverability for premium biofeedback, and an opportunity to set the stage for Alpha Peak, a new scientific feature shipping in v40.

My work crossed five threads: synthesizing existing user research, redesigning the dashboard with multiple modern directions, professionalizing the biofeedback icons and notification system, leading post-launch usability testing, and contributing to the Shopify storefront and Partners platform on the side.

01. Research / Synthesis & heuristics

Joining the research already in motion.

The team had already run semi-structured interviews with active users. I came in during synthesis, organizing feedback through dimensional affinity mapping across behavioral spectrums — moving raw quotes into archetypes, then into the patterns those archetypes shared.

Heuristic Evaluation

A systematic audit using Nielsen's 10.

I ran a full mobile-experience audit against Nielsen's heuristics, cataloging 47 issues and ranking the 12 critical ones that touched core flows or premium adoption. The output became a shared priority matrix the team used to scope v39.

Heuristic evaluation priority matrix mapping severity against effort
01 — Heuristic eval priority matrix Severity × Effort
02. Dashboard / Two directions

Two directions for the same dashboard.

Rather than design one polished comp and defend it, I explored two distinct directions and let the team weigh the tradeoffs. Each respected Muse's brand themes but pulled toward a different mental model.

Guided dashboard direction with step-by-step flow
02 — Direction A: Guided Sequential setup
Task-first dashboard direction with single primary action per screen
03 — Direction B: Task-first One action per screen

Guided.

  • A1Clear step-by-step sequence with visible progress to build momentum through setup.
  • A2Plain-language first; advanced options and visuals appear via progressive disclosure.
  • A3Scannable microcopy and headings reduce hesitation at decision points.

Task-first.

  • B1One focused action per screen to minimize parallel decisions.
  • B2Tactile, contextual cues — illustration and inline affordance lead, copy supports.
  • B3High scannability with concise labels and a single, obvious primary action.
03. Biofeedback / Premium discoverability

Making the premium feature look premium.

Biofeedback+, the external audio premium feature, was sitting flat in the visual hierarchy. Users weren't rejecting the upsell — they literally weren't seeing it. I redesigned the biofeedback icon set and the surrounding moment to give the premium tier a distinct visual treatment that read at a glance.

→ Tap a state to switch

Biofeedback Soundscapes — v38 before redesign
Biofeedback Meditations — v39 after redesign
Biofeedback Meditations — v39 with UX principle annotations
04. Discovery / Notification pills

Subtle by default, visible by design.

New content modules were under-engaging because users didn't know they existed. The fix had to surface novelty without breaking the calm tone Muse depends on. The pill-based notification system was quiet enough to belong in a meditation app and present enough to redirect attention.

Notification pill system showing subtle in-app discovery cues
05 — Notification pill placement across home and module screens Discovery without disruption
05. Onboarding / Dual-theme flow

Two modes, one mental model.

Sessions split sharply between meditation (daytime, alert) and sleep (nighttime, winding down). The instruction flow needed to match those states without forcing two separate flows. I built a dual-theme experience — light for meditation, dark for sleep — sharing the same underlying structure and copy patterns.

Light-mode meditation session instruction screen
06 — Meditation context, light theme Daytime session start
Dark-mode sleep session instruction screen
07 — Sleep context, dark theme Nighttime session start
06. Brand / Module identity

A signature treatment for every program.

Working with Francisco Zembrano on the graphic side, I helped develop module-level branding that's still central to the app and marketing site today. We took a "better-best" approach — exploring scalable systems first, then refining a final language built around gradient overlays, human-centric imagery, and consistent type treatment.

Program branding variants showing gradient overlays and module imagery
08 — Module branding variants explored Better-best approach
Foundation

Aligning the foundations before scaling.

Before v39 work could move quickly, the system needed alignment. A light design-system pass on color, typography, and iconography cut visual drift across mobile, web, and SaaS surfaces, and gave handoffs a shared vocabulary. Smaller piece of work, outsized downstream effect.

Color tokens for the Muse design system
09 — Color tokensSystem
Typography scale for the Muse design system
10 — Type scaleSystem
Iconography set for the Muse design system
11 — IconographySystem
07. Validation / Usability testing

Watching v39 meet real users.

After the dashboard updates and brand work shipped, I led a usability testing protocol with a team of four — covering both the new fabric- electrode hardware and the refreshed app. Path analysis showed fewer backtracks and earlier completion of setup compared to v38. Qualitative findings fed directly back into the research team's roadmap.

Internal company review documenting v39 usability testing findings
12 — Internal review of v39 testing findings Testing readout
08. Forward / Alpha Peak research

Teaching a new metric without losing trust.

Alpha Peak — frequency tracking — was scheduled for v40, and the question wasn't whether it worked, but how to introduce it. I led synthesis on A/B-tested explanation frameworks and timing experiments, looking for the pattern that built confidence rather than confusion.

Affinity mapping board synthesizing user reactions to Alpha Peak explanations
13 — Affinity mapping for Alpha Peak comprehension Research synthesis
09. Adjacent / Web & partners

Two side quests that shipped.

Outside the core app, I designed and built landing pages on the Shopify storefront — Figma to exported assets to HTML/CSS/JS, working closely with the dev team. I also contributed to the Partners platform, the tool university researchers use to run studies on Muse hardware, covering four distinct flows with developer annotations for handoff.

Shopify landing page designed and developed for Muse storefront
14 — Shopify landing page Design + front-end
Partners platform screen with developer annotations
15 — Partners platform with dev annotations Research tooling
Reflections

What I'd take into the next role.

01

Detail compounds.

Revamping the biofeedback icons started as a small visual cleanup and ended up the most-leveraged piece of work I shipped — because it became reusable components everyone else built on top of.

02

Quiet still has to be visible.

Designing the notification pills taught me how thin the line is between "subtle" and "invisible." The right answer was discovery cues that were quiet in tone but unambiguous in placement.

03

Context is a design surface.

The dual-theme instruction flow made it concrete: time of day, posture, intent — all of these are inputs to the design, not wrappers around it.

In Figma

The full file, live.

Pan, zoom, click into frames. Recruiters keep telling me they want to see how a designer thinks in Figma — so here's that, instead of just polished cover shots.

Muse Work · Live Figma file Open in Figma ↗
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